Upmédica: Portable Digital Health Ecosystem
Founded in 2015, Big Health Data Consulting is a technology consulting firm in digital transformation, organizational culture, and regulatory compliance. Focusing on e-health, they design and develop digital health ecosystems, healthcare services, and training.
It is one of the companies that is part of the BizSpark Plus program of Microsoft and develops custom tools for doctors and therapists who want to offer a service adapted to their patients’ lifestyle: from anywhere, without displacement times and maximizing your query times. Always creating services and projects with the latest technologies and protocols, focusing on data protection and user experience.
“That the patient has access to its functionalities from any connected device and does it in a simple way, without complications, and from a modern environment, is very important to feel comfortable in its digital space and, therefore, make use of it. But not only the patient, but also the environment of the medical team and professionals working on the platform”, Adela Blanco, Director of Management of the FHGST
With Upmédica, their health technology platform, they have ensured that medical assistance has not stopped because of the coronavirus, even from home. The telemedicine tool has video consultation with doctors from a long list of specialties, access to medical records, monitoring by wearables, scheduling appointments, download results, access to prescriptions... All this with the guarantee of Azure, the cloud service of Microsoft, where Plain Concepts has been in charge of creating the structure to store all the data.
The big challenge was to host all this data in the cloud so that all parties can access and be constantly connected and communicate with other devices that further expand the spectrum of monitored variables. The patient had to access its functionalities from any connected device and did it simply, without complications, and from a modern environment. In terms of usability, both users and the medical team feel comfortable in a multi-device space. Also, security should be ensured and have a sound legal and technological basis in line with GDPR, LOPDGDD, and LSSI standards.
Besides, the patient can make consultations, both online and in-person, exchange medical documents with his or her usual professional, even if he or she is in another part of the world, download the prescriptions, or view the history of his or her consultations... And all this, in the same platform in which all the information is offered in the same simple and intuitive interface.
To host all this data, it was decided to use Azure, which has allowed the interconnection of all the parties involved, the sharing of information, and real-time access to all the data stored in the cloud. With a network of CDN servers and the Microsoft technology that we have implemented, a refined and optimized navigation and video conferencing experience is provided anywhere on the planet. Also, the platform guarantees data security and has a solid legal and technological basis, responding to the regulations mentioned above.
A clear example is the data recorded by the Salamanca FHGST, which recovered 50% of outpatient consultations during confinement, in addition to a 1,000% increase in the number of patients registered. This is a before and after in telemedicine because this platform is a great ally to bring added value to the medical service, especially during a health crisis like the current one, but it is not the only thing. It lays the foundations for the medicine of the future, as this comprehensive health solution is capable of ensuring the safe and efficient management of medical information and providing an uninterrupted, out-of-location and cost-saving care service, both in money and in time.
The projection of this project goes further, and whose next step will be the continuous monitoring that allows medical teams to analyze the monitored parameters without the need for the patient to make point measurements. The proposal is that the devices be carried over, automating the measurements, uploading that data to the platform, and monitoring them based on intelligent triage, based on the parameters defined by the medical equipment, prioritization of remote control, and care for hundreds or thousands of users. All this, launched using Microsoft Azure cognitive services.