Payzone Accelerates Growth and Platform Performance with Plain Concepts
Payzone, a leader in payment solutions, needed a major technology upgrade to scale effectively and respond to rapidly increasing market demands. The company’s mobile platform was outdated, backend services were underperforming, and infrastructure limitations were slowing down innovation and growth.
Payzone was introduced to Plain Concepts through a trusted developer already contributing to their projects. After witnessing Plain Concepts’ proven expertise in process optimisation, development transformation, and test automation, Payzone engaged them for consulting services.
The success of the initial collaboration quickly evolved into a long-term strategic partnership focused on innovation, scalability, and high-performance systems.
Payzone faced several critical technical and operational challenges that were limiting its ability to grow and remain competitive:
- Development Process & Test Automation – Inefficient workflows and outdated automation practices slowed delivery cycles and reduced overall software quality.
- Technical Debt – Backend services relied on legacy systems and protocols, reducing performance and increasing maintenance overhead.
- Scalability & Mobile Rebuild – Payzone required expert guidance to redesign and rebuild its mobile platform to support future expansion.
- On-Premises Infrastructure – Unlike cloud-native setups, Payzone’s on-premises environment required tailored scalability and performance solutions.
- Without addressing these issues, Payzone risked limiting growth and compromising long-term success.
Plain Concepts modernised Payzone’s backend systems, rebuilt the mobile experience, and improved delivery processes—resulting in a more scalable, efficient, and reliable platform.
Payzone’s Journey to a Modern, Scalable Payments Platform
Payzone, a leader in payment solutions, needed a major technology upgrade to scale efficiently and respond to growing market demands. Its mobile platform was outdated, backend services were struggling to keep up, and on-premises infrastructure limitations were slowing innovation and overall performance.
Payzone was introduced to Plain Concepts through a trusted developer already working on its projects. Impressed by Plain Concepts’ expertise in development processes and test automation, Payzone initially engaged them for consulting services. The tangible impact of this early collaboration quickly evolved into a long-term strategic partnership focused on innovation, scalability, and high-performance delivery.
Plain Concepts began by reviewing Payzone’s development workflows and test automation practices, providing best-practice recommendations to streamline operations and improve quality. The team helped define a more structured, efficient delivery model, supporting the formation of a dedicated delivery team aligned with industry standards.
On the technology side, Plain Concepts modernised the backend using .NET to create a more robust, scalable system and led the rebuild of the Android mobile app using Kotlin for a faster, more stable user experience. Working within Payzone’s on-premises infrastructure, Plain Concepts designed tailored scalability solutions and introduced agile methodologies to ensure that best practices could be adopted quickly while keeping focus on long-term strategic goals.
“Plain Concepts helped Payzone modernise its backend and rebuild its mobile app, improving performance, scalability, and reliability across the entire payments platform.”
Results
- Rebuilt mobile platform delivering a faster, more reliable user experience with significantly reduced load times.
- Modernised backend using .NET, resolving technical debt and enabling seamless scalability for future growth.
- Streamlined development processes and test automation strategy, improving delivery speed and software quality.
- Long-term strategic partnership with Plain Concepts, providing ongoing support for innovation and operational efficiency.
- Future-proof infrastructure and application architecture capable of supporting Payzone’s evolving business needs.
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