Agents Custom Platform

We build the foundations —specifications, rules, tests and traceability— so that agents can develop and maintain your software within limits you can verify.

Connected to your systemsHuman oversightContinuous evaluation

The platform

Five layers. One platform.

Each project combines these five capabilities around its systems, requirements and risk. The architecture supports new agents without starting from scratch.

ARCHITECTURE / 01—05

LAYER 01 / 05

Data and integrations

Connect knowledge and business systems. Design information retrieval with sources and permissions on the infrastructure that fits your organisation.

LAYER 02 / 05

Agents and evaluation

Build specialised agents and test their behaviour against representative cases. Evaluate quality and safety before and after deployment.

LAYER 03 / 05

Orchestration and oversight

Coordinate steps, tools and models. Add approvals, error handling and human escalation where actions require them.

LAYER 04 / 05

Experience and identity

Bring agents into the channels your teams use. Integrate corporate identity and limit access to the resources each task needs.

LAYER 05 / 05

Governance and observability

Define what each agent can do. Policies, activity logs, alerts and usage tracking give your teams visibility into operations.

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Data and integrations

Connect knowledge and business systems. Design information retrieval with sources and permissions on the infrastructure that fits your organisation.

Agents and evaluation

Build specialised agents and test their behaviour against representative cases. Evaluate quality and safety before and after deployment.

Orchestration and oversight

Coordinate steps, tools and models. Add approvals, error handling and human escalation where actions require them.

Experience and identity

Bring agents into the channels your teams use. Integrate corporate identity and limit access to the resources each task needs.

Governance and observability

Define what each agent can do. Policies, activity logs, alerts and usage tracking give your teams visibility into operations.

Agent types

Where could an agent help?

These are example applications. Together, we choose an initial use case based on business impact, data availability and integration feasibility.

Customer service

Autonomous resolution of L1 and L2 tickets with escalation to people when confidence drops.

Operations and back office

Reconciliations, orders, claims and repetitive tasks across ERP, CRM and email.

Knowledge assistants

Sourced answers over internal documentation, regulations and procedures, with inherited permissions.

IT and technical operations

Diagnosis, guided remediation and incident management integrated with your monitoring tools.

Sales and marketing

Lead qualification, meeting preparation and proposals built from CRM and market data.

Engineering and data

Agents that review code, generate tests, document and operate pipelines under supervision.

Who is it for?

For teams ready to take the next step.

We design the platform around your organisation, whether you are starting with a first use case or already have agents that need integration and governance.

You have repetitive workflows spanning multiple systems that take up your team’s time.
You want to bring a pilot into production with integration, testing and oversight.
You need agents to share data and tools with clearly defined permissions.
You want a shared foundation to expand use cases and measure their impact.

How we work