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    Trasmediterránea: A solution that strives for sustainability and safety

    System to reinforce passenger safety in the event of COVID-19

    Every day we face the challenge of increasing scarcity of resources, climate change, inequalities, unforeseen events, changing consumption patterns.

    The health crisis caused by COVID-19 threatened to jeopardize the shipping business, especially during the critical moment of embarkation.

     

     

    How can we protect passengers and crew, and is there a way to protect the environment as well?

    We have created an optical system that increases security during boarding, guarantees real-time identity control and enhances the company’s environmental commitment.

    Trasmediterránea, with more than 100 years of experience linking ports and cities in Spain and North Africa, has one of the most modern and best equipped fleets in Europe, with the latest technological advances.

    Our Challenge:

    Trasmediterránea has entrusted Plain Concepts to develop a project that eliminates physical contact between both parties, thanks to an optical system that increases security, guarantees real-time passenger identity control and increases the company’s environmental commitment.

    The process

    To deploy a new system that would make it possible to meet these objectives, we chose the open source platform Xamarin, which has allowed us to develop applications with the advantage of focusing on a single language (.Net) and get the project up and running.

    This solution allows the crew to visualize passenger information in real time, which speeds up boarding and eliminates any physical contact between passengers.

    Optical system to eliminate contact and printing of boarding passes.

    Now, passengers only have to purchase their tickets through its website and show their official document. There, the staff will use the contactless handheld scanner, where the data is extracted and cross-referenced with the boarding list hosted in Azure.

    In addition, the development is significantly accelerated by taking advantage of Azure DevOps solutions, which has allowed us to streamline processes and have a first release of the project in just 4 weeks.

    App development with .NET and Azure.

    “With this solution we manage to streamline boarding and eliminate any situation that requires physical contact between the crew, passengers and their documents. In this way we also manage to go a step further in terms of sustainability and dispense with the printing of boarding passes, which account for more than 5 million units each year.”

    Daniel Ramos, CIO at Trasmediterránea

    Results

    • Streamlining the boarding process.
    • Increased security and guaranteed passenger control.
    • Elimination of boarding pass printing.
    • Putting people and the environment at the forefront.  

    We are ready for new challenges

    5 M
    Boarding passes removed
    4 Weeks
    First Release