Dynamics 365 Remote Assist
Transfer knowledge and resolve breakdowns at higher speed
The HoloLens 2 are designed to bring all kinds of augmented reality-based solutions closer to the business sector.
Thanks to its function of Remote Assistant, they facilitate collaboration between users through live video calls, sharing annotations generated in augmented reality, instantaneously and in high resolution, where the remote collaborator can help solve any problem without needing to move around, using HoloLens, Android or iOS devices.
Share what you’re seeing
Save on travel costs
Accessibility: mobile, web and/or MS Teams
Solve all problems in real-time
Thanks to Dynamics 365 Remote Assist and Microsoft HoloLens 2, you can have your hands free to follow all the instructions that the expert makes using a video call equipped with the ability to create annotations in augmented reality that facilitate the understanding of the instructions to follow.
Make critical information visible
You can take advantage of Dynamics 365 Remote Assist Field Service information or gather the necessary information from the resources to later integrate it with Microsoft Power Platform or other business applications.
In addition, Remote Assist allows you to schedule a meeting directly through Field Service. Simply record the call information and create an associated work order.
Examine the place without having to go there
No more unnecessary travel. Reduce costs and possible delays thanks to remote controls, and access your company’s operating panel from both desktop and mobile devices.